How the work runs
What a build actually involves
Custom software starts with the work your team already does. We sit with the people doing it, write down every step, and note which system holds each piece of information. Only then do we design screens.
We start with a single workflow rather than the whole business. A narrow first release reaches real users in weeks, and what they do with it teaches us more than another month of planning ever would.
How we scope it, and what it costs
We scope the work first and put the plan and the cost in writing before any build starts, so you approve a number rather than watch a meter run. Billing follows agreed milestones rather than open-ended hours.
Larger builds are split into phases, and you can stop or change direction at the end of any phase. The written scope is yours to keep either way.
The systems we connect to
We assume from the start that the software has to talk to something you already run. We connect to the accounting, CRM and other systems you already use, to payment gateways, and to wherever your customer records live today.
Where a system has no proper connection available, we build one. Connections are designed to fail loudly rather than quietly, so a problem surfaces as an alert instead of as a gap somebody finds later.
What is yours, and what we keep running
Your data is yours. You can export all of it at any time, and nothing your business depends on sits behind a door only we can open.
We keep the code and maintain it under a monthly retainer. That means the system carries on being updated, fixed and improved by the people who built it, rather than being handed over and left to age. The retainer, and exactly what it covers, is set out in writing before the system goes live. If you ever want that arrangement to change, we will talk it through.
LET’S MAKE IT HAPPEN
What’s your
next move?
An idea, a challenge, or a system you’ve outgrown.
That’s a good place to start.