User Responsibilities

• Provide accurate and complete information when creating accounts or submitting enquiries.
• Keep login credentials confidential and notify us promptly of any unauthorised access.
• Ensure that users you authorise to access systems comply with these terms and your internal policies.
• Remain responsible for activity conducted through your accounts unless caused by our breach of these terms.

You agree not to:

• Use our website, products, or services for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorised access to our systems, other users' accounts, or client environments.
• Interfere with or disrupt the integrity or performance of our services, including by introducing malware or excessive automated traffic.
• Reverse engineer, decompile, or attempt to extract source code from our proprietary software except where permitted by law.
• Use our services to process personal information without a lawful basis or in violation of POPIA or other applicable data protection law.
• Upload or transmit content that is defamatory, obscene, harassing, infringing, or otherwise objectionable.

Where we build or host systems for you, you are responsible for the accuracy, legality, and rights to use data you provide or connect through third-party integrations. You must obtain any consents required for us to process personal information on your behalf.

We may suspend or terminate access to our website or services if you materially breach these terms, fail to pay amounts due, or if continued access poses a security or legal risk. Termination rights under a separate service agreement also apply where applicable.